Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please review the policy below.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, the item must be:

Unused and in its original condition
In the original packaging, if applicable
Returned with all original accessories, seals, and documentation

Some products may not be eligible for return due to hygiene, safety, or product-specific restrictions.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery. Please provide your order number and clear photos of the item and packaging so we can review the issue.

Non-Returnable Items

Certain items may not be eligible for return, including products that have been opened, used, altered, or damaged after delivery. Personalized or final-sale items may also be non-returnable where applicable.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If your refund is approved, the refund will be issued to your original payment method. Processing times may vary depending on your payment provider or financial institution.

Return Shipping

If the return is due to a defective, damaged, or incorrect item, we may provide an appropriate return solution.

For returns due to a change of mind or other reasons not caused by an error on our part, the customer may be responsible for return shipping costs.

Exchanges

We may offer exchanges for defective, damaged, or incorrect items where available. If the requested replacement is unavailable, we may provide a refund or another appropriate solution.